Hi, I'm Ya-ching!

Enabled third-party developers to submit their applications and contents on the Nuwa AppStore. Improved user satisfaction by 70%

Enhanced the outpatient check-in flow for diverse users, reducing drop-offs by 8% and increasing completion rates by 17%

Crafted a narrative-driven onboarding process to let children engage with our robot

Redesigned a city app into a proactive, consistent, and personalized experience based on citizen needs